Many technical manuals and procedures continue to be produced as paper-based products. However, developments in communications and the techniques and tools for generating online, interactive documentation provides the medium for delivering information in a variety of ways, e.g.

• on the Web
• on CD
• on a company intranet
• on an electronic document management system.

Improvements in the storage and retrieval of information can be considerable. In addition to writing manuals and procedures, uim will advise and assist in the development of your documentation delivery system.

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